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Communication Platform

Terms & Conditions

Effective Date: March 21, 2025

This Master Subscription Agreement ("Agreement") governs your use of and subscription to the services provided by Mdinamarket ("Platform," "Mobile Application," or "Mdinamarket").
It is a binding agreement between you (the individual or entity accessing the services) and Mdinamarket ("we," "us," or "our").
By accessing or using the Platform, you confirm that you have read, understood, and agreed to the terms set out in this Agreement.
If you do not agree, you must not use the Platform or Services.

1. Acceptance of Terms

This Agreement is effective upon the earliest of:

  • Your use or access of the Services
  • Clicking "I Accept" or similar acceptance during sign-up
  • Creating an account on the Platform

If you are using the Platform on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to this Agreement.

2. Services

Mdinamarket is a cloud-based platform offering a marketplace and client communication tools. Services include features made available through our web and mobile applications.

3. Subscription and Fees

To access our Services, you must select a subscription plan and pay the applicable subscription fee ("Subscription Fee")

  • Subscription Fees are billed monthly, quarterly, or annually.
  • Payment is due within seven (7) days of the invoice date.
  • Fees are non-cancellable and non-refundable unless stated otherwise.
  • Subscriptions renew automatically unless cancelled in advance.
  • Fees exclude applicable taxes and government charges.
  • Plan upgrades are billed pro-rata.

4. Data Usage & Privacy

By using the Platform, you agree to the collection and processing of your data in accordance with our Privacy Policy. We do not currently offer services within the European Union and do not claim GDPR compliance.

5. User Responsibilities

You agree to:

  • Use the Platform in compliance with local laws, including e-commerce and tax regulations in Tunisia.
  • Keep your account credentials confidential.
  • Notify us immediately of unauthorized use.
  • Not engage in fraudulent, abusive, or unlawful behavior.

6. Intellectual Property

All content and technology on the Platform is owned by Mdinamarket or its licensors. We grant you a limited, non-exclusive, non-transferable license to use the Platform for your business or personal use. You may not redistribute, modify, or reverse-engineer any part of the Platform without our written consent.

7. Limitation of Liability

Mdinamarket will not be liable for:

  • Indirect, incidental, or consequential damages.
  • Data loss or business interruption.
  • Issues arising from external platforms or API providers.
  • Events beyond our control (e.g., internet outages, strikes, natural disasters).

8. Cancellation & Termination

You may cancel your subscription at any time via written notice to support@mdinamarket.io. No refunds are issued for partial use periods. Accounts with overdue payments exceeding fifteen (15) days may be suspended or terminated.

9. Modifications

We may update these Terms periodically. We will notify you of significant changes. Continued use of the Services after changes implies acceptance.

10. Governing Law & Jurisdiction

This Agreement is governed by the laws of the Republic of Tunisia. Any disputes will be resolved in the courts of Tunis.