Privacy Policy

Effective Date: March 21, 2025

Mdinamarket (referred to as the "Platform," "Mobile Application," or "Mdinamarket") is a website and mobile-based marketplace owned and operated by Mdinamarket ("we," "us," or "our").
This Privacy Policy ("Policy") explains what information we collect, how we use it, who we may share it with, and how we protect it. We take your privacy seriously and are committed to handling your data responsibly.
By accessing our Platform or using our services, you agree to this Policy. If you do not agree, please do not use the Platform or create an account.
This Policy complies with applicable data protection laws in Tunisia and other relevant privacy regulations. Capitalized terms not defined here have the meaning set out in our Terms of Use.

1. Definitions

Service : The Mdinamarket website and mobile application.
Personal Data : Information that identifies or can identify an individual.
Usage Data : Information collected automatically when you use the Service.
Cookies : Small text files stored on your device.
Data Controller : The party that determines the purposes and means of data processing.
Data Processor : Third parties that process data on behalf of the Data Controller.
User : Any individual using our Service.

2. Information We Collect

a. Personal Data

We may collect and store:

Name
Email address
Phone number
Physical address (City, State, ZIP/Postal code)
Social media login info (if applicable)
Other identifiers defined by applicable law

b. Usage Data

We automatically collect:

IP address
Browser type and version
Pages visited
Date/time of visits
Device type and OS
Unique device identifiers

c. Location Data

If you allow, we may collect your location information to improve service delivery. You can control this through your device settings

IP address
Browser type and version
Pages visited
Date/time of visits
Device type and OS
Unique device identifiers

d. Cookies & Tracking Technologies

We use cookies to improve the Platform experience:

Session Cookies : Enable essential features
Preference Cookies : Store your settings
Security Cookies : Enhance security

3. Data from Third Parties

We may receive information from:

Consent : Where you’ve given us permission
Performance of a contract : To deliver requested services
Legal obligations : To comply with applicable laws
Legitimate interests : For purposes such as fraud prevention or service improvement

4. Use of Data

We use collected data to:

Operate and maintain the Platform
Communicate service updates
Provide customer support
Analyze performance
Improve security
Send marketing communications (if opted in)

5. Legal Basis for Processing (if applicable)

In jurisdictions where applicable (e.g., outside Tunisia), we process your data based on:

Use the Platform in compliance with local laws, including e-commerce and tax regulations in Tunisia.
Keep your account credentials confidential.
Notify us immediately of unauthorized use.
Not engage in fraudulent, abusive, or unlawful behavior.

6. Data Retention

We retain Personal Data as long as necessary to:

Provide our Services
Meet legal obligations
Improve Platform functionality

Usage Data may be retained longer for system performance and security.

7. International Transfers

If data is transferred outside Tunisia, we ensure compliance with applicable safeguards for data protection.

8. Data Security

We implement technical and organizational measures to protect your data. However, no method of transmission over the internet is completely secure.

9. Your Rights

You have the right to:

Access your data
Request corrections
Request deletion
Restrict processing
Object to certain uses
Withdraw consent (where applicable)

To exercise these rights, email us at: privacy@mdinamarket.io

10. Changes to This Policy

We may update this Policy. When we do, we’ll notify you via email or in-app notice. Continued use after changes means you accept the updated Policy.